Testimonials
Check out what our customers have to say about us! If you too are happy with the product and service you've received from The Ribbon Rose, we would love to hear from you. Thanks, the team at The Ribbon Rose.
Jackie McCann from Auckland Apr 2024
Excellent website. Great communication of order.
Efficient delivery.
Very happy to use them again. Will recommend them at every opportunity.
Diane from Christchurch Mar 2024
I am so happy with all the items I have purchased and such fast delivery. I will continue to use RR and refer friends
Anna from Nelson Feb 2024
I was really impressed with the staff member who answered the phone, and sorted an order for me today. She was great, so thanks so much!
Dee from Wellington Dec 2023
Have to say what a great store, love that they had Bob Ross painting products available, saved me from shopping overseas and waiting a long time for getting them.
The Bob Ross brushes are amazing!
I was amazed I got my second order just before Christmas too! Ordered Thursday and arrived on Saturday which was very unexpected but appreciated! As I thought it might come later being so close to christmas. Definitely glad I came across the Ribbon Rose when i did.
Daniel tumata from Auckland Dec 2023
Excellent service Im particularly impressed with how fast it took for items to get to me, gave me no time get skeptical about whether a site is legit on a first order
Sue from Auckland Dec 2023
I highly recommend ordering from The Ribbon Rose. Every time I have placed an order it is dispatched the same day and in my hands the next day which is amazing considering it is Rural Delivery. I have never been disappointed with the product.
Vicki from Tokoroa from Tokoroa Oct 2023
Hay team, Second purchase from your new store, excellent service and fast delivery thank you. great to know you guys are only a phone call away, Cheers
Pam Sep 2023
Fantastic service....second purchase from Ribbon Rose and both times were excellent with very fast delivery and great products...can't thank you enough..:)
Isabel from Christchurch Sep 2023
My felted tweed knitting kit arrived.(Martha) Such lovely wool. Quite fine but is knitting up in a very soft drapey garment. Parcel arrived in super quick time. Much appreciated..
Liz from Wellington Aug 2023
I am so happy, i ordered an easel and it arrived the next day! Great service??
Jeanette Erikson from Oamaru Aug 2023
Fantastic customer service, ordered Sunday and yarn on my doorstep 9.30 Tuesday!
Thankyou .
Lydia from Wellington Jul 2023
I have just received my first online order of wool from Ribbon Rose - thank you!
From start to finish, excellent service!
I will be back!!
Margie Strongman from Cambridge Jun 2023
Recently I dealt with the team at Ribbon Rose and especially Jon
What an absolute joy it was to find a business which specialises in
In superb Customer Service. My entire situation had been of my doing
but to Jon it was not problem. The alternative was immediate forthcoming
and everything was resolved seamlessly and without any feeling of rancour.
Ribbon Rose and the team will be willingly recommended.
Thank you again Jon for such a successful outcome.
Nanny Jan from Auckland Jun 2023
The light on my faithful old Bernina had failed so I dropped it into The Ribbon Rose to see if it could be fixed. Magically the light was replaced and a long overdue service carried out. I am absolutely delighted with the prompt and efficient service. Thank you so much The Ribbon Rose.
Glenys Wild from Auckland May 2023
I first met Heather and Stephen in their early days at their dear little shop in Ellerslie. So many wonderful items in such a small space, no wonder they moved to Mt Wellington.
And you were there are embroidery and quilting shows with more tempting wares.
It seems that the reins are now being handed over to Jon and Tamsin and I wish you every best wish. My love to Heather and Stephen and thank you for all your support and education for so many years.
Wendy from Hamilton Apr 2023
I've ordered online several times and it's always easy to find what I need and it arrives quickly.
Raewyn James from Timaru Jan 2023
Thank you so much The Ribbon Rose for your amazing service. From ordering to delivery flawless. Delivery within 24hrs from Auckland to Timaru just incredible.
Raylean Edwards from Auckland Dec 2022
Wow, I LOVE Ribbon Rose. When I get to a place in a project and urgently need an item, I have it the next day. When an item is not in stock, you can leave a request to be notified as soon as it’s in. When you need help with a new product to make a project work they are there for you with advise.
You guys ROCK !!!!!!!!!!!!!!
Amy from Auckland Nov 2022
I cannot say enough good things about this store & its staff.
The service is outstanding, both in store & online.
And the variety of items available…basically heaven for any crafter.
Thank you to the team!
Lynley from Palmerston North Nov 2022
Wow!! An all round fantastic service. Delivered the next day after ordering, packaging was wonderful. I would definitely trade again and I would be more than happy to recommend to all. Thank you
Lauren from Greymouth Nov 2022
100% in love with The Ribbon Rose, fantastic selection of the cotton I use (Sugar n cream)..super super fast delivery, usually the next day, which is impressive. Their service is faultless.
Andrea Findlay Aug 2022
I am obsessed with this store! Gorgeous wool and such fast service - Auckland to Christchurch in 24 hours, amazing. Hoping to pay a visit next time I am in Auckland, I feel like I could spend hours browsing.
Karen Irwin Aug 2022
Amazing service. Everything arrived beautifully packaged and wool was all the same batch number. Yahoo!! I have previously ordered from another major craft supplier and got 3 different batch numbers for same wool. So bad and never ever again. Ribbon Rose from now on. Thank you Team. Beyond fantastic!!!!
Helen Wekking from Alexandra Jun 2022
It is always such a pleasure to order from The Ribbon Rose. Such efficient and prompt service, goods arrive 2 days after ordering, and this is North Island to South Island. You are my go to store for my craft supplies because your stock is so comprehensive.
Ted Corry from 0 Mar 2022
Thank you great service and fast too.. Ordered late Tuesday and delivered first thing Thursday. pleassnant to talk to and actually knew where Cromwell is without me having to explain. Thanks, Ted
Georgina from Timaru Feb 2022
Thank you ?? The Ribbon Rose! Your service is prompt, your products are quality and I will not only shop with you again, but will continue to recommend you to everyone I craft with.
Gaye McLeod from Wanganui Jan 2022
Wow what great service. I put my order in Wednesday evening and it arrived Friday lunchtime. I don't usually buy anything online but I couldn't find what I wanted in Wanganui or Palmerston North so while looking through trade me I discovered your shop. I mentioned The Ribbon Rose to a friend who told me it was a great shop so I decided to put my order in and have been delighted with the result. Thank you very much.
Gaye.
Fran Farrant from Auckland Dec 2021
Deciding to replace my 30 year old Elna with a Bernina, I could not have wished for more attentive service and understanding from Jon and the rest of his family at Ribbon Rose. I did not feel at all rushed and felt I bought with the confidence that I would be totally supported with learning and working with my new Bernina 590E. Thank you so much and I am really excited about my Bernina future projects.
Maya from Auckland Oct 2021
Your team is outstanding! I have shopped in-store when lockdown was lifted and the assistant who helped me was stellar. Shopping online has been easy (there was a long delivery wait time when the August 2021 lockdown came but that is across any online shopping), and every other order I have placed online has been filled quickly. Any questions I had the staff were kind and patient which is always appreciated. This is my top choice store for my knitting needs. Thank you Ribbon Rose team!
Sarah from Paeroa from 0 Aug 2021
Thank you Ribbon Rose for your wonderful fast service. You never fail me! Love, love, love my latest purchases and I will, of course, be back again. Keep safe.
Anne from Auckland Apr 2021
I ordered something on Friday, had it Saturday - and I'm in a rural delivery area. Questions are answered swiftly. Terrific website, great stock. Thank you Ribbon Rose.
Bev from Auckland Mar 2021
I am a reasonably new, mostly online shopper, with The Ribbon Rose. The service I have received has been outstanding. They have a fantastic range of yarn, patterns and accessories. Questions are replied to promptly. The picking and packing of the online orders is very fast and my order generally arrives the next day. When I have shopped in store I found the staff to be very friendly and helpful. I buy all my knitting needs from The Ribbon Rose now. Thank you